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Privacy Commitment
GDPR & CCPA Compliant
We respect your privacy and are committed to protecting your personal data in compliance with global privacy regulations.
At Global Equinox Trade, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and safeguard your information when you use our trading platform and services.
Information We Collect
Personal Information
- • Full name and contact details
- • Date of birth and nationality
- • Government-issued ID documents
- • Proof of address documents
Financial Information
- • Bank account details
- • Payment card information
- • Transaction history
- • Tax identification numbers
Trading Information
- • Trading positions and history
- • Account balances and equity
- • Risk parameters and settings
- • Market analysis preferences
Technical Information
- • IP address and device info
- • Browser type and version
- • Usage patterns and analytics
- • Cookie and tracking data
Use of Information
Account Operation
To open, maintain, and service your trading account, process transactions, and provide customer support.
Security & Compliance
To verify identity, prevent fraud, monitor for suspicious activity, and comply with legal obligations including AML regulations.
Service Improvement
To analyze usage patterns, improve platform functionality, develop new features, and personalize user experience.
Communication
To send important account notifications, trading updates, security alerts, and marketing communications (with consent).
Data Protection
Encryption
All sensitive data is encrypted using AES-256 encryption both in transit (TLS 1.3) and at rest.
Access Controls
Strict role-based access controls limit internal access to your data on a need-to-know basis.
Monitoring
24/7 security monitoring and intrusion detection systems protect against unauthorized access.
Data Retention
We retain data only as long as necessary for business and compliance purposes.
Security Certifications
Our platform undergoes regular security audits and penetration testing to maintain the highest security standards. We are ISO 27001 certified and comply with PCI DSS requirements for payment processing.
Your Privacy Rights
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your personal data | Submit request via client portal |
| Correction | Request correction of inaccurate data | Update profile or contact support |
| Deletion | Request deletion of your data | Submit written request |
| Restriction | Request limitation of processing | Contact privacy officer |
| Portability | Receive your data in machine-readable format | Request via client portal |
| Objection | Object to certain processing activities | Update preferences or contact us |
Contact Information
Privacy Officer
For privacy-related inquiries and data subject requests:
globalequinoxtrade@gmail.comResponse Time
We aim to respond to privacy requests within 30 days.
For urgent matters, please include "URGENT: Privacy Request" in your subject line.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification. The "Last Updated" date at the top indicates when this policy was last revised.